Hearing Aid Practitioner

Hi, my name is Heather Bricker. I am a Hearing Aid Practitioner at Bow River Hearing.

My favourite part of my job is undoubtedly the people. I truly enjoy getting to know my patients, hearing their stories, understanding their struggles, and helping them get through a difficult time. I love it when patients come back to see me and can’t stop talking about how much the hearing devices have changed their lives!

I think the most important part of my job is to create an environment where people feel welcome and comfortable. Part of this is includes providing full explanations and sufficient information my patients are looking for. In my opinion, there’s nothing worse than leaving an appointment with more questions than you came in with!

My most memorable experiences are when my patients and their families are overwhelmed with joy after their hearing devices are turned on. One patient of mine who experienced Tinnitus was fit with our Lyric device. I’ll never forget seeing the patient brought to tears because of the relief from Tinnitus. These are the positive experiences I strive to deliver to each person who comes into my clinic.

A fun fact about myself is that I love water – rivers, oceans, lakes, you name it! Paddling is my passion, so I’m out on the water every opportunity I get.