Patient Care Manager

Hi, my name is Dallas and I am a Patient Care Manager at Bow River Hearing. I joined the family early 2018 and immediately felt like I was at home.

My favourite part of working here is seeing how much a patient’s confidence progresses throughout their better hearing journey. I’m genuinely happy when a patient leaves with a smile on their face and an ability to hear what they previously could not.

My most memorable experience so far was when a patient got emotional after putting hearing aids in for the first time. She had severe hearing loss, and she was overcome with tears of joy when she heard the music playing from another room. It was a very special and touching moment to witness.

In my free time, I enjoy doing outdoor activities like camping, roadtrips, and bike rides with my family.