Who we are

Our website address is: https://www.bowriverhearing.com.

What personal data we collect and why we collect it

Your Information 

The personal information that we collect may include, for example, your name, date of birth, address, health history and records of your visits to Bow River Hearing, including any support or services that you received during those visits.


When you leave comments on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

When you log in, we will also set up several cookies to save your login information and your screen display choices. 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


How your information is collected, used and shared

We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily give through direct contact with our materials. 

We will use your information to communicate and provide you with the best of our services.  As necessary, your information may be shared with our business partners so that they may provide services to us that ultimately, help you. We may use your information to contact you with marketing or promotional materials regarding our products, programs and services.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Additional information

How we protect your data

We have implemented a variety of security measures to protect your personal data from unauthorized access, use and disclosure. These follow technical and organizational measures generally accepted as appropriate security standards in the industry, including access controls, password, encryption, regular security assessments, and the like.

We can assure that we only use your personal health information for direct care or administrative purposes and access to your personal health record is restricted. Bow River Hearing retains client records and personal information in accordance with applicable statutes and privacy legislation. We rely on you to ensure the accuracy of our information. We do not sell patient lists or other personal information to third parties.